Business
How to Get Better Business Bureau Information

The Better Business Bureau (BB) is a non-profit business organization that helps make businesses better by identifying and reporting any complaint against a company. The BB is a division of the U.S. Chamber of Commerce and is one of the leading consumer protection agencies in the country. Its goal is to protect consumers from false claims, deceptive acts, and unfair trade practices. The BB is also responsible for collecting consumer data and compiling it into the National Do-Not-Recall List.
“The Better Business Bureau, established by the U.S. Chamber of Commerce, provides consumers with a forum where they can report businesses they feel have made false claims or otherwise misled them in an effort to gain profit. In recent years, the Arkansas BB has helped resolve more than 6,300 consumer/business complaints, provided legal advice, and provided financial aid for small businesses. Now more than ever, we expect you to – Start with trust…” says the website of the Arkansas Chamber of Commerce.
The BB is also responsible for collecting consumer data and compiling it into the National Do-Not-Recall List. Every state has a list of companies that they say have been disputing their designation as a do-not-recall. The BB has been collecting such information for a long time. It has always been trying to improve their database. This is because they realized the number of complaints they received reflected the size of the business community and the extent of their customer base.
The Arkansas Business Council has worked very hard to improve the process of reporting complaints to the BB. The BB encourages all Arkansas business owners to report any instance of a business being deceptive, dishonest, or behaving inappropriately.
Another organization in Arkansas that works to increase the visibility of the BB in their state is the Arkansas Small Business Association. It was formed in 2020 by former Governor Mike Beebe as an attempt to help business owners who are worried about the reputation of the BB.
The Arkansas State Business Association, also known as ASBA, was established by Beebe in response to the growing concerns of business owners about the BB. ASBA is also a consumer protection organization. Their purpose is to promote the business environment by educating business owners on consumer protection laws. The Arkansas Chamber of Commerce provides oversight to both the Business Registration and Disputes Service and the BB.
The Business Registration Disputes Service is part of the Dispute Resolution Services provided by the BB and includes professional mediators to assist businesses with handling complaints. Both organizations have a website to provide general information to business owners, such as how to register for registration. In addition, the website will show what types of complaints the business can get resolved. It also shows what types of complaints need to be submitted to the Dispute Resolution Services.
There is also an annual general meeting of the BB where business owners can learn about upcoming events and new ideas for resolving complaints. The BB also has an online newsletter and a blog to keep current with the BB news, and other helpful resources.
The BB is not a government agency but rather an association. The government in the US has never provided any money towards the operation of this organization and it is considered voluntary membership.
The Arkansas Small Business Association provides education and advocacy for business owners in the state. It also provides a place for business owners to meet. The main objective of the BB is to enhance business development.
The BB is very effective in encouraging businesses to set up new and expanding companies in Arkansas. Some of the programs they offer to business owners include loan programs for purchasing a manufacturing plant or warehouse, investment grants for starting a manufacturing unit, and financing for equipment purchases.
Because the BB has no governing board or a legislative mandate, it can be very effective in helping business owners. It has a lot to offer. Its programs have helped thousands of businesses succeed in Arkansas.